Terms of Use
1. Acceptance of Terms
By accessing and using the Flyahoy website, mobile application, and any associated digital platforms (collectively, the "Platform"), you accept and agree to be bound by these Terms of Use. If you do not agree with any part of these terms, you must not access or use our Platform.
These Terms of Use apply specifically to your use of our Platform as a digital interface. For terms governing the purchase and use of eSIM services, please refer to our Terms and Conditions.
Last updated: March 2026
2. Use of the Platform
You agree to use our Platform only for lawful purposes and in accordance with these Terms. You are granted a limited, non-exclusive, non-transferable license to access and use the Platform for personal, non-commercial purposes.
2.1 Permitted Use
- Browsing and comparing eSIM data plans;
- Purchasing eSIM products for personal use;
- Managing your account, eSIM profiles, and order history;
- Accessing customer support and help resources;
- Sharing content through authorized channels.
2.2 Prohibited Use
You must not:
- Attempt to gain unauthorized access to our systems, servers, or databases;
- Use the Platform for any illegal, fraudulent, or malicious activity;
- Introduce viruses, trojans, worms, or other malicious code;
- Scrape, crawl, or use automated tools to extract data from the Platform without authorization;
- Impersonate another person or entity;
- Resell or redistribute our services or content without prior written consent;
- Interfere with or disrupt the proper functioning of the Platform;
- Use the Platform in any way that may damage our reputation or violate the rights of third parties.
3. Account Security
You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You must notify us immediately at [email protected] if you become aware of any unauthorized use of your account.
We reserve the right to suspend or disable any account if we reasonably believe it has been compromised or is being used in violation of these Terms.
4. Intellectual Property
All content on the Platform — including text, graphics, logos, icons, images, audio, video, software, and design — is the property of Flyahoy or its licensors and is protected by Portuguese, European, and international intellectual property laws.
You may not reproduce, distribute, modify, create derivative works, publicly display, or otherwise exploit any content from the Platform without our express written permission.
5. Third-Party Links
Our Platform may contain links to third-party websites or services. We do not control, endorse, or assume responsibility for the content, privacy policies, or practices of any third-party sites. You access third-party links at your own risk.
6. Disclaimers
The Platform is provided on an "as is" and "as available" basis. While we strive to maintain accurate, up-to-date content, we make no warranties or representations, express or implied, regarding:
- The accuracy, completeness, or reliability of any content;
- Uninterrupted or error-free access to the Platform;
- The absence of viruses or other harmful components.
7. Limitation of Liability
To the fullest extent permitted by applicable law, Flyahoy shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of or inability to use the Platform.
8. Changes to Terms
We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting on this page. Your continued use of the Platform after changes are posted constitutes acceptance of the revised Terms.
9. Governing Law
These Terms of Use are governed by and construed in accordance with the laws of the Portuguese Republic. Any disputes shall be submitted to the competent courts of Lisbon, Portugal, without prejudice to mandatory consumer protection provisions.
10. Contact
For questions about these Terms of Use, please contact us:
- Email: [email protected]
- Website: flyahoy.com